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Your Customers and Donors are Talking ...

Are You Listening? Can you afford not to listen?

Our proven methodologies have helped to improve the bottom line for dozens of businesses and non-profits

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  • We were able to save one client $3 million a year with a one-time investment of $25,000 in research.
  • Your customers and prospects are in pain. So are your competitor's customers. We can help  you discover the way to ease their pain (by buying from you).
  • We will show you  how to secure the "Voice of the Customer" and what to do with it to improve revenue!
  • Do you really know what your customer/donor is thinking and what it means? How loyal are they? If a competitor beats your price, would your customer defect?
  • Who is competing for the money of your customer or donor? How can you keep your current customers happy, while attracting new ones?

Do you need help building profitable long-term relationships with non-profit organizational stakeholders? 

We are skilled at planning and executing marketing and fundraising efforts for non-profits, as well as recruiting for clinical research. We believe building loyalty and income from "customers" results from building strong, loyal relationships. 

We offer leadership in:

  • guiding the development of effective marketing and branding strategies.
  • launching strategic planning and project management initiatives.
  • creating "win-win" strategies for organizations and their supporters.
  • identifying, cultivating, asking and stewarding organizational donors. 
  • developing clinical trial recruitment plans.